Need to cancel or make an adjustment? Let us know right away, and we’ll do our best! Email sales@fogformulas.com. Unfortunately we’re unable to make any changes once an order has been shipped.

METHODS AND TRANSIT TIMES 

UPS Standard / 1-5 Business Days Purolator Ground / 1-5 Business Days

Please contact us if you require an express delivery.

WHERE DO WE SHIP?

Fog Formulas will ship anywhere in Canada. Please contact customer service at info@fogformulas.com or view our contact page for international inquiries.

RATES

Fog Formulas will provide its customers free shipping anywhere in Canada!

SOME NOTES!

• Orders placed before 12 pm PST will be processed the same business day
• Orders placed after 12 pm PST will be processed the next business day
• The pickup day does not count as a day in transit. Shipments may take one additional business day
• We’re not responsible for UPS or Purolator shipping delays
• Customs fees and duties will not be applicable on Canadian-bound shipments
• UPS or Purolator do not ship on weekends
• UPS or Purolator cannot deliver to PO boxes. A valid street business or residential address is required
• An email will be sent once your order has been dispatched with full tracking details
• Signature confirmation will be required on all orders
• All prices are in Canadian dollar currency (CAD)

RETURNS

All orders are final sale. Although we don’t offer returns, feel free to contact customer service and we’ll do our best to take care of any issue(s).